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The performance of the privatised train operators

By Jean Shaoul
A Catalyst Working Paper
Published: September 2005
ISBN: 1 904508 18 9
Paperback: 33 pages

This report on the finances of the private train operating companies was commissioned by Catalyst from Professor Jean Shaoul of Manchester Business School. Based upon an in-depth analysis of company accounts alongside public expenditure data, it establishes that train operators have secured healthy dividends for shareholders by raising fares, spending less on staff, and claiming large sums in annual public subsidy:

  • The combined total income of train operating companies, including both fare revenues and public subsidies, rose by 26 per cent from 1997 to 2003, from £4.8 billion to £5.8 billion.

  • Passenger fares rose by 24 per cent over this period, faster than the rate of inflation. Although a “cap” was intended to keep fare rises below inflation, this only applies to some ticket types. Companies have compensated by pushing up the price of other journeys.

  • Labour costs have been cut by reducing staffing levels and allowing wages to fall behind average earnings. This is likely to have been a key factor explaining the poor performance record of the railway in recent years, since British Rail’s workforce was already the most productive of any rail service in Europe.

  • Government subsidies to train operators have never been less than £1 billion a year and in 2003-04 reached £1.8 billion. Subsidies have formed a significant portion of train operators’ total combined income, remaining at around 20 per cent in recent years.

  • Subsidies allowed companies to pay dividends of £160m to their parent companies in 2003, an exceptional post-tax return on equity of 174 per cent. Since privatisation at least £890m has been taken out of the industry in dividends paid to parent companies. Without public subsidies, the train operators would have made a loss every single year.

“This report shows that taxpayers, fare-payers and railway workers are being mugged by profiteering privateers whose sole aim is to maximise profits and payouts to shareholders. Massive amounts of public money are going into the industry, but the private sector is leeching it out again as profits and handing their parent companies and shareholders massive dividends while services are still worse than in British Rail days.
- Bob Crow, General Secretary, RMT

Jean Shaoul is Professor of Public Accountability in the Division of Accounting and Finance at Manchester Business School. She has authored numerous reports on the privatisation and regulation of public infrastructure industries as well as on NHS finances, the Private Finance Initiative, international regulatory reform, public expenditure and corporate accountability.

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 “New study exposes profiteering” – RMT, 13 September 2005

“A Future for Rail” – Catalyst research programme

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